We offer website maintenance packages with features to best suit your needs. Choosing one of these packages is required for any website that we build. Based on discussions, we can select the plan that works best for your personal or business website goals. All maintenance packages also include managed website hosting.
Website maintenance is critical to any business or individual, regardless of size. Your website is a worldwide window into your business and has a significant impact on how the value of your product or service is perceived. All businesses need regular website maintenance to attract and retain customers, maintain search engine rankings, and present new information, products and services to the public.
Monthly plans are invoiced either monthly or annually. You can save up to 15% on monthly plans if you opt for pre-paid annual billing. Monthly plans also include a reduced hourly rate for additional work. All items in "Basic Maintenance" are included in the more featured monthly plans. Plans can also be customized according to your needs.
If you're unsure about what may work best for you, or the above plans don't quite fit your needs, we could certainly custom-tailor a package to your specific requirements. Just let us know!
Some of our hosting features included with above packages are below:
All data is backed up daily offsite, so that it can be restored should any issues arise.
We use only enterprise class server hardware. Our entire shared hosting environment uses the latest generation Intel processors and fully solid-state-drive driven storage in raid 10 arrays.
We use the best control panel software on the market: cPanel. This powerful package puts control of your entire site at your finger tips.
We offer domain-based email hosting at $5/month per account. You can send and receive using webmail or your own email program using IMAP. Features such as forwarders and SPAM filtering come standard.
You will have access to detailed statistics about your website visitors, and we use powerful stat packages like Webalizer and AWStats. Also, we install Google Analytics on all websites for easy to read traffic reports. This provides valuable insight on visitor behavior, and thus what steps can be taken to further improve traffic and site popularity.
Work done beyond maintenance packages is charged at a pay-as-you-go rate. Therefore, if you don't expect to make changes every month, you may decide to go with the basic maintenance package, and use pay-as-you-go services when needed.
Charges will not be rounded up to the nearest hour, they will simply be pro-rated based on exactly how much time is taken to complete the requested work.
If you require urgent work to be completed within 24 hrs, this may be charged at an express rate of $95/hr.
*Basic Maintenance plan is still required for websites.
Why is the basic maintenance package required?
Keeping a self-hosted website up and running, as well as ensuring it remains secure, requires regular maintenance tasks involving making sure the software platform, as well as all integrated plugins and add-ons are kept up to date. Sites running outdated software can have security holes that can potentially be easily exploited and compromised. Basic support includes routine updates and checks to these aspects every month, as well as technical support if needed. Without the completion of these tasks there can be no guarantee that your website will remain up and running, and the costs and time expense of recovering a compromised site can be significant. The basic maintenance fee covers these preventative tasks, as well as giving you access to support when you need it. All packages also include the hosting of your website and all related costs.
Can I switch plans at any time?
Yes, if a plan isn't working out ideally, contact us and we can determine the best plan for you.
How do you bill?
We can setup recurring payments with a credit card, or Paypal account (on monthly plans), or we can invoice you manually as you prefer.
Is there a discounted rate if I pay annually?
Yes, all our monthly plans are discounted by 15% if you pay annually.
I don't understand what some of the terms in your pricing tables mean.
Contact us and we'll clarify anything you might be confused about.
I'd like a website developed. Do you have packages for that too?
We do not have pre-made packages, as each website request is extremely unique, and there is no one-size-fits-all approach (or even a few sizes). Contact us, and we'll prepare a detailed proposal and estimate based on the details that you provide, and your unique goals. Click Here to read more about our website development process.